Center console deck after Lagniappe Yacht Care detailing in Pass Christian, MS

Case study · Lagniappe Yacht Care

Lagniappe Yacht Care. $36k booked in 45 days

Shilar Reed · Owner · Pass Christian, MS

Shilar Reed ran Lagniappe Yacht Care in Pass Christian, MS on word of mouth — a few jobs a week. Meta Ads plus Knotical systems turned that into $36,240 across 34 won marine detailing jobs in 45 days.

$36,240

Booked in 45 days

$11.62

Cost per lead

85

Meta form leads

34

Won jobs

~40%

Close rate

45 days

From word of mouth to pipeline

Pristine helm and console detailed by Lagniappe Yacht Care
Lagniappe Yacht Care

Marine Detailing

Pass Christian, MS

$36k booked in 45 days

Shilar Reed ran Lagniappe Yacht Care in Pass Christian, MS on word of mouth — a few jobs a week. Meta Ads plus Knotical systems turned that into $36,240 across 34 won marine detailing jobs in 45 days.

“Before Knotical I was living on word of mouth — a few jobs a week if I was lucky. In 45 days we booked over $36k in marine detailing work and the calendar finally felt real.”

Shilar Reed

Owner, Lagniappe Yacht Care · Pass Christian, MS

Before

Where Lagniappe Yacht Care started

  • Operated entirely on word of mouth
  • Only a few jobs per week when referrals showed up
  • No paid demand engine for the Mississippi Gulf Coast
  • Growth limited by who happened to recommend the shop

After

What changed with Knotical

  • $36,240 booked across 34 won marine detailing jobs in 45 days
  • 85 Meta form leads at $11.62 cost per lead
  • Roughly 40% close rate from lead to won deal
  • A calendar driven by intentional demand — not chance referrals

What we ran

The Lagniappe Yacht Care growth stack.

01

Meta Ads

Facebook lead campaigns targeting boat owners around Pass Christian and the Mississippi Gulf Coast.

02

Knotical Software

CRM, scheduling, and won tracking so every lead had a path to a closed job — and $36,240 showed up on the books.

03

Optimized sales calls

Call flow and follow-up tuned so Facebook leads turned into booked marine detailing jobs, not missed texts.

04

Website conversion

Landing and proof paths that matched the offer — so boat owners who clicked knew what to book.

05

Google Business Profile

Local presence, photos, and reviews so Gulf Coast owners found Lagniappe when they searched nearby.

06

Sales automations

Reminders and nurture so inquiries did not die while Shilar was on a boat.

07

Offer creative

Ads and messaging built for marine detailing — not generic local-service templates.

08

Weekly optimization

Spend, creative, and close process tightened across the 45-day window as volume scaled.

09

Review growth

A simple ask-after-job loop so Gulf Coast boat owners left proof that helped the next lead close.

Timeline

How the engagement unfolded.

  1. Step 01

    Before Knotical

    Word of mouth only. A few jobs a week when someone recommended Lagniappe.

  2. Step 02

    Launch

    Meta Ads and lead capture live for the Pass Christian / Gulf Coast boat-owner audience.

  3. Step 03

    Days 1–45

    85 form leads at $11.62 each. Follow-up and closing turned volume into won jobs.

  4. Step 04

    Result

    34 won deals totaling $36,240 booked — proof the market was there once demand was installed.

Lagniappe Yacht Care on the water

Lagniappe helm and console detail
Lagniappe deck and topside finish
Intrepid after Lagniappe detailing

Who is Lagniappe Yacht Care?

Lagniappe Yacht Care is a marine detailing company owned by Shilar Reed in Pass Christian, Mississippi. The craft was already there — clean helms, finished decks, high-ticket vessels on the Gulf Coast. The missing piece was a predictable way to fill the calendar.

Like a lot of excellent detailing shops, Lagniappe lived on referrals. When word of mouth was quiet, the week was quiet.

What changed in 45 days

Knotical launched Meta Ads into the local boat-owner audience and connected leads to a closing system. The Ads Manager shows 85 form leads at $11.62 cost per lead. The CRM shows 34 won deals totaling $36,240.

That is not a vanity spike — it is booked marine detailing work on the books, from a shop that previously waited on referrals.

Why this matters for other Gulf Coast shops

Pass Christian is not the densest marine market in the country — which is the point. When tickets and follow-up are right, Meta demand still fills a detailing calendar. Lagniappe proves the Knotical model outside the usual Florida headlines.

Same principle as Apex: ads that create demand, systems that close it, operators who stay on the boats.

Proof

Numbers you can screenshot — and finishes you can see.

Lagniappe CRM showing $36,240 across 34 won deals
Won pipeline — $36,240 across 34 jobs
Meta Ads Manager showing 85 leads at $11.62 CPL for Lagniappe
Meta Ads — 85 leads at $11.62 each
Intrepid detailed by Lagniappe Yacht Care
On the water — Intrepid after Lagniappe
Intrepid after Lagniappe detailing

Pass Christian, MS

Shilar Reed · Owner

Shilar Reed ran Lagniappe Yacht Care in Pass Christian, MS on word of mouth — a few jobs a week. Meta Ads plus Knotical systems turned that into $36,240 across 34 won marine detailing jobs in 45 days.

Lagniappe Yacht Care is a marine detailing business in Pass Christian, MS. Knotical installed demand and the ops layer behind it so growth showed up as booked work — not chaos.

Who this is for

This case study is for operators who…

  • Want proof from a real marine detailing shop — not vague agency claims
  • Care about cost per lead, close rate, and booked revenue
  • Are ready for ads plus automated sales and ops
  • Need an honest read on whether their market can support the model

Gallery

The work that closes high-ticket jobs.

Lagniappe helm and console detail
Lagniappe deck and topside finish
Intrepid after Lagniappe detailing

FAQ

Lagniappe Yacht Care FAQ.

Where is Lagniappe Yacht Care located?

Pass Christian, Mississippi, serving boat owners on the Mississippi Gulf Coast.

Who owns Lagniappe?

Shilar Reed, owner and operator.

What were the exact results?

$36,240 booked in 45 days across 34 won jobs, from 85 Meta form leads at $11.62 cost per lead — about a 40% close rate.

What did Knotical run for them?

Meta Ads, Knotical Software / CRM, optimized sales calls and automations, website conversion paths, Google Business Profile growth, offer creative, and weekly optimization — so leads became won marine detailing jobs.

Partners on the water

Coastal Lining DetailingStarboard Marine ServicesLagniappe Yacht CareAll In Marine MgmtBlue Water Marine ManagementBob & Boats Marine DetailingHammer DetailingBahari Boat DetailPlatinum Coast DetailersJRR DetailApex DetailingHigh Tide Boat & Trailers

Client feedback

What operators say after the calendar fills.

Starboard Marine Services
“Before working with Knotical, I was questioning why I quit my job for this business. Now I actually feel like I'm growing my company and able to scale this.”

Michael Leek

Owner, Starboard Marine Services · Jacksonville, FL

Hammer Detailing
“I never thought I would have been able to close $5,000 ceramic coating jobs, but Knotical got me leads that were consistently coming in and helped with the entire sales process to make sure the deals closed.”

Ethan Hammer

Owner, Hammer Detailing · Tampa, FL

Bahari Boat Detail
“I had more qualified leads in one day than I had in a month once I switched to Knotical.”

Ethan Stuva

Owner, Bahari Boat Detail · Palm Beach, FL

Want results like Lagniappe Yacht Care?

Tell us your market, tickets, and capacity. We’ll tell you if Knotical is a fit.